Revenue Management Division Notices


Kia orana to all our valued customers,

To enhance our service delivery, we will be relocating our counter services down to the Customs House on the ground floor. For this reason, we will be closing our office at 2pm this Friday, 5 March 2021.


Normal operating hours will resume on Monday, 8 March 2021 at the new location.

Please bear with us while we make these changes.


Meitaki Maata

Revenue Management Division



A friendly reminder that your annual PAYE Reconciliations for 2020 are required to be filed to the Revenue Management Division by Monday 1st February 2021. In addition, all employers must have issued the 2020 RM101 Tax certificates to their employees before/by Monday 1st February 2021 prior to submitting their PAYE Reconciliation.

As an employer, you are responsible for making deductions from the payments you give to employees(salary/wages). These deductions are then paid to Revenue Management Division each month and accounted for in the end of year PAYE Reconciliation. A copy of each employee’s tax certificate is attached to your PAYE Reconciliation for the year and the other is given to the employee themselves for their own Individual Tax returns.

Each employee is responsible for the completion and filing of their Individual Income Tax return once they have received their certificates.

PAYE Reconciliations can be done manually and submitted directly to Revenue Management Division or filed through our E-Tax online website. The links can be found below.

E-Tax Online Website

Online banking details

For more information or assistance please call us on 29365 or email

Meitaki maata


2020 Individual income tax returns

Due Monday, 1 March 2021


Does this apply to you?

If you are an individual earning income and getting taxed at source, this applies to you. Some examples of income taxed at source include wages from employment, Cook Island Government pension payments and interest paid on funds held with a bank.

If you have not received your tax certificate(s), please obtain a copy from your employer, Ministry of Internal Affairs or banks respectively. Provide your tax certificate along with any other supporting documents.


How do I file my income tax return?

File now online. The easiest way to file an income tax return is online using our eTax service.

Wanting to avoid waiting in a que or just want to simply submit your income tax return from the comfort of your home or even from your office desk. You can do this by signing up to our eTax online service free of charge. Follow this link to register for eTax online services or to file an income tax return:

 Alternatively, you can submit a hard copy of your income tax return to Revenue Management Division’s main reception.


Need to make a payment?

The easiest way to make a tax payment is online via your internet banking by using their ‘BillPay’ service. If you are not already registered to use online banking you will need to do this with your bank. Here is a link that can help with your online payment:


What happens if you are owed a refund?

We will deposit the refund amount directly into your bank account. To ensure your refund is processed quickly, you will need to provide us with your current bank account details. This includes the following information:

Bank (where bank account is held):       ANZ, BCI or BSP

Account name:         John Ray Doe

Account number:      xxxxx

 If we do not have this information the processing of your refund will be delayed.


Need more information:

Revenue Management Division’s website contains useful information about individual income tax returns. It also provides informative videos and guides about income tax and other taxes. Our website is located here:


Need further assistance?

Our team can be contacted via email at or by telephone on 29365.


Meitaki Ma’ata