Anti-Corruption

Anti-Corruption

Ministry of Finance and Economic Management (MFEM)

Ministry of Finance and Economic Management is responsible for effective economic, fiscal, and financial management by Government. 

It provides the accompanying accountability arrangements, together with compliance with those requirements. 

MFEM is also responsible for Revenue Management, Development Coordination, Treasury and the Cook Islands Statistics Office.

Contact Details 

Initial complaint to: Etuatina Drollett
Phone number: (682) 22878

Email address: etuatina.drollett@cookislands.gov.ck

Postal address: PO Box 120, Avarua, Rarotonga

Location: Ministry of Finance and Economic Management building

Takuvaine Road (opposite Ministry of Justice and above Post Office)

General Nature of Complaints

Generally complaints will be in relation to exercising the responsibilities imposed by the Legislation administered by the Ministry. They may also relate to the incorrect implementation of the Policies and Procedures referred to above.

Some examples of the type of complaints that may be made are:

  • Taxation Assessments
  • Purchasing and Tender irregularities
  • Financial mismanagement
  • Conflicts of Interest
  • Staff conduct

Legislation Administered

Principal Acts:

  • Ministry of Finance and Economic Management Act 1995-96
  • Statistics Act 1966
  • Customs Revenue and Border Protection Act 2012
  • Customs Revenue and Border Protection Act 2012 Explanatory Notes
  • Customs Revenue and Border Protection Act 2012 Regulations
  • Customs Tariff Act 2012
  • Income Tax Act 1997 (consolidated)
  • Value Added Tax Act 1997 (consolidated to 01/01/2006)
  • Departure Tax Act 2012
  • Legislation governing the application of taxes in the Cook Islands
  • Seabed Mineral Regulations 2013

Downloads

Financial Policies and Procedures Manual

pdfMinistry of Finance and Economic Management – Complaint submission form167.24 KB


Te Akinanga o te Ture, Crown Law Office

The Crown Law Office is a statutory organisation whose principal functions are to advise the Government of the Cook Islands on legal matters that may be referred to it by the High Commissioner, Cabinet, a Minister, the Ombudsman a head of department, or a statutory body or Corporation. The head of the Crown Law Office is the Solicitor-General, the Junior Law Officer of the Crown.

Contact Details

Phone number: (682) 29 337

Postal address: PO Box 494, Avarua, Rarotonga, Cook Islands

Website: http://www.crownlaw.gov.ck

Location: Crown Law Office, Ministry of Justice grounds, Avarua

Legislations

Established under the Crown Law Office Act 1980


Anti-Corruption Committee (ACC)

The Anti-Corruption Committee (the ACC) was formalized by Cabinet on 20 September 2011 in order to revive and complete the process required for the United Nations Convention Against Corruption to be acceded to by the Cook Islands. The ACC’s role is to promote and strengthen measures to prevent and combat corruption by, inter alia, proposing anti-corruption policies to Cabinet , and following up matters that may be referred to it by Cabinet.
The ACC provides a forum for the committee members to share of information, expertise, and resources as appropriate for the purpose of achieving ACC’s goals and objectives.

The ex officio members of the ACC are:

  1. The Solicitor-General, Crown Law Office;
  2. The Commissioner of Police, Ministry of Police;
  3. The Head of FIU, Financial Intelligence Unit;
  4. The Ombudsman, Ombudsman’s Office;
  5. The Director of PERCA
  6. Director of Audit, Audit Office
  7. Financial Secretary, MFEM;
  8. The Public Service Commissioner
  9. The Chief of Staff of the Prime Minister’s Office

The ACC may also invite others to join the committee or to attend meeting as necessary.

The ACC is currently chaired by the Solicitor-General


Te Mato Akamoeau, Office of the Ombudsman

The Ombudsman is an independent and impartial officer of and responsible to Parliament. The Ombudsman investigates complaints received from the general public, but is also mandated to initiate an investigation of his own motion. It is also responsible for investigating complaints under the Official Information Act, Disability Act and the Police Act. It was tasked by Cabinet to set up a Human Rights mechanism within the Cook Islands.

Contact Details

Initial complaint to:

Assistant Ombudsman - Jeannine Daniel

Phone number: (682) 20 605

Email address: complaints@ombudsman.gov.ck

Postal address: PO Box 748, Avarua, Rarotonga, Cook Islands

Website: www.ombudsman.gov.ck

Location: 1st Floor, Iro House (upstairs from Café Jireh, opposite Rarotonga international airport)

Complaints & Disputes

The Ombudsman investigates complaints received from the general public, but is also mandated to initiate an investigation of his own motion for:

  • Decisions or recommendations relating to a matter of administration.
  • Acts or omissions relating to a matter of administration.
  • Refusal, charges, manner of release, imposition of conditions of use for information requested under the Official Information Act (OIC).
  • Unlawful discrimination against a person with a disability.
  • Acts, decisions, omissions, recommendations, conduct, policy and procedure of the Cook Islands Police.

Legislations

Principal Act:             

Ombudsman Act 1984

Official Information Act 2008 Disability Act 2008

Police Act 2012

To view the legislations please click here                                

Te Mato Akamoeau, Office of the Ombudsman - Complaints submission form


Office of the Public Service Commissioner (OPSC)

The legislated function for the Office of the Public Service Commissioner is to assist the Public Service Commissioner with the administration of the Public Service Act.

Statutory functions include: recruitment and performance management of heads of departments (ministries), establishing personnel policies and standards for the public service, approving organisation staffing structures, determining the salary ranges of public service positions and administering the remuneration system of government, ensuring compliance with the public service code of conduct, resolving employment disputes, inquiring into matters of public administration, providing advice on training and career development, reviewing the machinery of government and tendering advice to Ministers of the Crown. Other services include: advice on departmental planning and reporting; administering heads of department salaries, leave and official duty travel, including the New Zealand Government Superannuation Fund.

Contact Details

Initial complaint to:

Public Service Commissioner

Phone number: (682) 29 421

Email address: pscinfo@cookislands.gov.ck

Postal address: PO Box 24, Rarotonga, Cook Islands

Website: www.psc.gov.ck

Location:

Avarua, Rarotonga, Cook Islands

Complaints & Disputes

1. Public complaints regarding the conduct from those listed below should be reported to the Office of the Public Service Commissioner:

  • Heads of Ministries
  • Heads of Departments
  • Public service employees

2. Public complaints regarding service delivery or poor public administration should be reported to the Office of the Public Service Commissioner:

  • Heads of Ministries
  • Heads of Departments
  • Public service employees

3. Employment disputes must be lodged with the respective head of department or Public Service Commissioner (for heads of departments only) within 14 days of the circumstances giving rise to the dispute. The Head of Department (or Commissioner) must resolve the dispute.
Unresolved disputes are referred to the Public Service Commissioner or Public Service Appeal Board (for Heads of Departments) to resolve.

General Nature of Complaints

  • Poor or substandard service delivery
  • Breaches of Public Service operational policies e.g. Leave
  • Breaches of the Public Service Code of Conduct
  • Note: Job sizing/evaluation disputes are not considered.

Legislations

Principal Act:

  • Public Service Act 2009

Other relevant Acts:

  • Employment Relations Act 2012
  • Commissioner's of Inquiry Act 1966
  • MFEM Act 1995-96
  • PERCA Act 1995-96

Downloads

docxOffice of the Public Service Commissioner - Complaint submission form14.29 KB


Office of the Public Expenditure Review Committee and Audit (PERCA)

Public Expenditure Review Committee and Audit is responsible for:

  • Undertaking all audits in order to provide comfort as to the reliability of systems and procedures and the integrity of the information produced.
  • Pursuing issues of public concern that affects the management of public funds.
  • conducting audits, investigations and enquiries into matters referred to it by the Committee
  • Ensuring that Heads of Department have complied with their financial management obligations under the Act.

Contact Details

Initial complaint to:

Director of Audit - Allen Parker

Phone number: (682) 21 231

Email address: allen.parker@cookislands.gov.ck

Postal address: PO Box 659, Audit Office, Avarua, Rarotonga

Website: www.auditoffice.gov.ck

Location: Avarua,Rarotonga, Cook Islands

Complaints & Disputes

Complaints are in relation to exercising the responsibilities imposed by the Legislation administered by the Office of the Public Expenditure Review Committee and Audit.

These may also relate to the incorrect implementation of the Policies and Procedures imposed under legislation jurisdiction.

General Nature of Complaints

Misuse of public funds and resources by public officials

Purchasing and tender irregularities

Financial mismanagement

Conflicts of Interest

Misuse of government assets

Legislations

Principal Act:

PERCA Act 1995-96

Downloads

docx Audit Office - Complaints submission form14.25 KB